Legal
Agreements and policies
The rules we provide our services under and how we process your personal data, written in plain language.
Agreements
- Terms of ServiceGeneral terms for all services: account, payment, renewal, suspension, termination and liability, with annexes for hosting, VPS, email, SSL and the theme builder.Read
- Pre-Contract Information and Distance Service AgreementInformation required before an order, the right of withdrawal and the distance service agreement, with a sample withdrawal form.Read
- Cancellation and Refund PolicyFull refund within 14 days of a first purchase, pro-rata refund on renewals, the domain exception and refund times.Read
- Domain Registration AgreementRegistration, renewal, transfer, expiry stages, .tr rules and disputes.Read
- Service Level AgreementMonthly 99.9% availability target, measurement, service credit table and support response targets.Read
- Acceptable Use PolicyProhibited content and activities, email rules, resource use and the abuse reporting process.Read
Personal data
- Privacy Notice (KVKK)What personal data we process, why and on what legal basis, who receives it, how long we keep it and your rights.Read
- Privacy and Cookie PolicyHow we protect your data and the cookies used on the site. We only use strictly necessary cookies.Read
- Marketing Communications ConsentOptional consent for promotional messages: channels, İYS registration and withdrawing consent.Read
- Data Processing AddendumOur obligations as processor for personal data you host on your site, server and mailboxes.Read
Company details
- Trade name
- Turkhost İnternet ve Yazılım Hizmetleri Ltd. Şti.
- Address
- Merkez Mahallesi
- MERSIS no.
- 17532961
- Tax office / no.
- Şişli · 58999095712
- Registered e-mail (KEP)
- [KEP adresi]
- Phone
- 0 (212) 706 13 35